The Global Association for Contact Center Best Practices & Networking
Mon, 06 Sep 2010 17:19:31 -0700 MELVILLE, NY – Sept 2010 – CosmoCom, a global provider in Contact Center Consolidation 2.0, announced a number of successful deployments with Taiwan-based Eason Tech, a value-added reseller and systems integrator.
Deregulated Energy Sales Gives Growth to Consumer Sales Solutions LLC Energy Telemarketing
Fri, 03 Sep 2010 13:18:00 -0700 TAMPA, Fla. , Sept. 3 /PRNewswire/ -- The expanding option of energy choice in the deregulated states has given exceptional room for creditable telemarketers to grow. Over the last few years CSS has experienced growth of over 30% and continues to serve some of the largest energy providers nationwide. Energy telemarketing has become the fastest way for energy suppliers to acquire customers. (Logo ...
CGS Contact Centers Earn Microsoft(R) Customer and Partner Experience Award Cup
Thu, 02 Sep 2010 05:15:29 -0700 CGS Contact Center Solutions Have Been Recognized With the Microsoft CPE Award Cup for Delivering an Exceptional Customer Experience for Microsoft Business Customers in Romania During the Most Recent Fiscal Year (2009-2010); The Award Is Based on Results of the Independently Conducted Microsoft Customer and Partner Satisfaction Survey
CosmoCom and Eason Tech Successfully Deploy Unified Call Center Solution into Finance and Telecom Sectors
Mon, 30 Aug 2010 08:00:00 -0700 Innovative Systems Integrators Combines Specialized Banking/Insurance Applications with Advanced Contact Center Technology
Mobile marketing gathers speed
Sat, 21 Aug 2010 12:44:42 -0700 The challenge is to keep mobile marketing at a level that will not annoythe user.
The Global Association for Contact Center Best Practices & Networking
Wed, 18 Aug 2010 13:35:11 -0700 August 18, 2010 -- Modern contact centres are challenging workplaces with increasingly complex technology but, when managed correctly, can be great places to work and develop a career.
Build talent on front lines
Tue, 17 Aug 2010 11:19:15 -0700 Modern contact centres are challenging workplaces with increasingly complex technology but, when managed correctly, can be great places to work and develop a career.As the storefront for many businesses, these centres can make...
Can’t Afford New Sales Staff? Up Your Sales With An Outbound Call Center!
Fri, 13 Aug 2010 14:08:40 -0700 Outbound Call Centers provide experienced representatives to up sell products, set appointments, gain leads, and more!
InfoCision founder Taylor on slow road to recovery
Thu, 12 Aug 2010 00:46:13 -0700 Communicators earn about $20,000-$40,000
Midcontinent Ownership Changes Through Management Buyout; Stays Local
Mon, 09 Aug 2010 14:51:00 -0700 Three long-time employees and minority shareholders of Midcontinent Media, Inc., Patrick McAdaragh, Dick Busch and Steve Grosser, have bought out the remaining shares of Midcontinent Media, Inc., a privately-held company with operations in South Dakota, North Dakota and Minnesota.
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